Thank you for supporting Kicks Collective and please know your privacy is extremely  important to us. This privacy policy is provided to explain how information is collected  on our website and how that information is handled once it has been collected. Please  note that this privacy policy may change at any time. While using kickscollective.com and our online store you accept the terms and conditions described in this privacy  policy. For the latest changes to our privacy policy click the Privacy Policy link on our  website at any time.

Kicks Collective Registration

Personal information is gathered by Kicks Collective during the order check out process.  During the check-out process, your name, mailing address, e-mail address, telephone  number, fax number, credit card information, and information about your interests in  and use of various products, programs, and services are collected. Your account  username and password are collected at this time as well. Please note that your user  name is your email address and you may create your own unique password. If you  forget your password, you can request to have your password emailed to your email  address. For security reasons, Kicks Collective does not store sensitive credit card  information on our servers. To view your account history, click My Account at any time  to view your Kicks Collective order history and track the status of your orders placed  online. In order to view the information in the My Account section of the site you must  first log in using your username and password. Remember your username is your email  address. If at any time you would like to be removed from our email list, please send an  email to info@kickscollective.com and type “Remove” in the subject line.

Updating Personal Information

Log on to kickscollective.com and click My Account to update your personal information  online. You can also have a Kicks Collective representative do it for you by emailing  Kicks Collective Customer Service at: info@kickscollective.com You must first state your  username and password, prior to any change of information. If you have lost or do not  remember your password, please send an email from the email account/address you  used to register. We will only send password information to the email address listed  under the account/address.

Information Usage

The information collected during registration is used primarily to process and ship your  order. Your account information is maintained privately on our secure web servers.  Occasionally, unless otherwise requested during the check-out process, Kicks Collective may share information about our customers with affiliated companies and other  reputable third-party vendors in order to enhance the service we provide. Kicks  Collective requires this information be handled securely and responsibly. Kicks  Collective does not sell, share, or rent email addresses and does not condone unsolicited  email.
Kicks Collective will disclose any information we maintain when required to do so by  law, for example, in response to a court order or a subpoena. We also may disclose such  information in response to a law enforcement agency’s request.
Remember, Kicks Collective will not use or transfer the personal information provided  to us in ways unrelated to the ones described above without also providing you with an  opportunity to opt out of these unrelated uses.

Cookies

Cookies are small text files stored on your computer’s hard drive that Kicks Collective uses to enhance your online shopping experience. Cookies are also used to speed up the  browsing experience and website performance while using kickscollective.com. They are used to personalize your experience while using our website. Finally, we also use  cookies to remember your information when you come back to our site. This  functionality is activated when the “remember me” check box is clicked. To turn this  functionality off simply uncheck the check box.

The Privacy of Young Customers

Kicks Collective does not knowingly collect information from children under the age of  13. Children under the age of 13 should have their parents fill out required registration  information.

Security

The security of the information regarding your order is very important to us. We use the  128-bit Secure Socket Layer protocol to protect the security of your online order  information. You can be assured that all sensitive information will be handled with the  utmost discretion and security. SSL technology encrypts your order information to  protect it from being decoded by anyone other than Kicks Collective.

Questions or Concerns

If you have any questions or concerns regarding our privacy policy, please contact our  main office at:
Kicks Collective
info@kickscollective.com

Winner’s Details for Prize Draws.

The Prize Winner will be required to send a copy of their passport to the Promoter to confirm their identity, age and also to prove that if the purchase was made by credit card that the card was legally theirs or that they had authorisation to use it, before any prize will be delivered. Any failure to meet these obligations may result in the Prize Winner being disqualified and the Promoter choosing an alternate winner. All Winners will also be required to provide photographs and/or pose for photographs and videos, which may be used in future marketing and public relations by the Promoter in connection with the Competition and in identifying them as a winner of a Competition. Following receipt and verification of the details requested above by the Promoter, the Winners will be contacted in order to make arrangements for delivery of the prize. Surprise Contact Details: On your account page you have the option to add the contact details of an individual who we can contact to help arrange with the surprise if you are a Winner. We will categorically not share or pass these details on to any third party but in adding them you are confirming that you have the consent from the person to pass these details to Kicks Collective.